What is a virtual assistant (VA)?

From tasks and timelines to pricing and performance, we’ve answered the most common questions to help you feel confident moving forward with virtual support.

What kind of tasks can a VA handle?

Virtual assistants can manage calendars, emails, social media, customer service, bookkeeping, research, sales support, and much more—depending on your business needs.

How do I know if I need a VA?

If you’re overwhelmed with repetitive tasks, missing growth opportunities, or spending time on work that isn’t your highest value—it’s time to hire a VA.

How do you find and vet your virtual assistants?

We use a rigorous, multi-step process that includes aptitude testing, role-specific training, and personal interviews to ensure you get top-tier talent.

Will my VA work my hours?

Yes. Our VAs are based in the Philippines and adapt their schedules to match your business hours, ensuring real-time communication and support.

Is communication a challenge with overseas assistants?

Not at all. Our VAs are fluent in English, have excellent written and verbal skills, and are trained in Western business communication standards.

How do I manage my VA day to day?

We help onboard your VA with structured check-ins, daily reports, and tools for communication. Plus, we provide ongoing support to ensure success.

What if it’s not a good fit?

We offer a performance guarantee. If you’re not satisfied, we’ll work quickly to address concerns or replace your assistant at no extra cost.

How much does it cost to hire a virtual assistant?

Pricing depends on the role and experience level, but most clients save 60–70% compared to U.S.-based hires—without sacrificing quality.

How soon can I get started?

Once we understand your needs, we typically present vetted candidates within 7–10 days. Many clients are fully onboarded in 2-3 weeks.

How to Manage Your Virtual Assistant: A Guide for Small & Medium Business Owners

Why NexusPoint
Services

Our Services

Executive and Virtual Assistants

Manage calendars, inboxes, travel, tasks

Project Managers

Coordinate tasks, teams, and deadlines

Graphic Designers

Create visuals for brand identity

Sales Support

Track leads and schedule calls

Affiliate Management

Manage partners, track performance

AI-Enabled Assistants

Automate workflows with smart tools

Social Media Managers

Plan, publish, and grow engagement

Video Editors

Produce content for digital platforms

Customer Service

Resolve issues, delight every client

Bookkeepers

Handle invoices, expenses, reconciliations

Data Entry & Research

Collect, organize, and analyze data

Administrative Support

Handle daily office admin tasks

eCommerce Analysts

Monitor sales and optimize listings

SEO Specialist

Improve rankings and grow traffic

View All Services
Resources

Resources

Blogs

Articles on growth and delegation

Guides & Whitepapers

Practical resources for smarter scaling

Frequently Asked Questions

Clear answers to common questions

Start Strong With NexusPoint

The Benefits of Hiring a Virtual Staff
As a business owner, you have a lot on your plate. Between managing operations, marketing, sales, and customer service, it can be tough to find the time to focus on growth and innovation...
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How to Manage Your Virtual Assistant: A Guide for Small & Medium Business Owners

Learn proven strategies to effectively onboard, delegate, and communicate with your VA. This guide helps small and medium businesses unlock productivity, build trust, and get the best results from virtual support.